Last updated: 30 July 2026
We want you to be fully satisfied with our services. Please read our refund policy carefully before making a payment.
If you cancel your order before our technician begins work, you are eligible for a full refund, processed back to your original payment method within 5-7 business days.
Once a technician has begun diagnosis or repair work, a partial refund may be issued after deducting applicable service/diagnostic charges.
If an amount is deducted but the order was not confirmed due to a technical or gateway issue, the amount will be automatically reversed by Razorpay / HDFC Bank within 5-7 business days, or refunded by us upon verification.
Refunds will not be provided once a service has been fully completed and delivered to your satisfaction, or in cases of customer-reported issues unrelated to our service.
To request a refund, please contact us at info@securepcsolutions.com or call +91 7080408888 with your order reference number.